When Employees make changes to their accounts outside of the open enrollment period, Brokers and HR Managers can opt to receive a notification via email that resembles this:
These notifications are to highlight that an action is now required of the Broker to submit the changes to the Carrier. You can send forms for an individual Employee to a Carrier without having to submit the entire Employer.
Turn on/off the notification
Find your name on the top right-hand side of your account and select Profile & Settings in the dropdown menu.
On the Profile page, select the 'Manage Notifications button.
On the Manage Notifications page, you can turn on any notification that you'd like to receive by adding a checkmark to the box right by the notification name. To turn it off, uncheck the box right by the notification name.
For a Qualifying Life Event, you'll find this notification under the Employee notification section, called Qualifying Life Event Change Notification.