Two-factor authentication (2FA) adds another layer of security to your Broker user account. When logging in, your primary email address will receive a verification code. Enter the code as a second check to make sure it's really you.
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Turning on 2FA
- Log into your Broker user account.
- In the top right-hand side of the screen, select your name and then Profile & Settings in the dropdown menu.
- Add a checkmark to the 'Two Factor Authentication' box.
- Review this pop-up message and select ‘Yes’.
- The next time you log in, a 6-digit verification code will be sent to the primary email address on your account. You will be prompted to enter this code to log in.
If you want to receive verification codes to be sent to a mobile phone, add and verify your mobile phone number.
Logging in with 2FA
When logging in to your Broker account, you will enter your username and password as usual. Shortly after submitting your login credentials, a 6-digit verification code will be sent to the primary email address on your account. Enter the code to continue and log in to your account.
Keep in mind, you’ll have up to 10 minutes to enter your verification code. The email you receive will look like this:
If you enter an expired or invalid code, a new “Switch to mobile” link will appear. You can select this link to send the code to your mobile phone (if you added and verified it in your account profile).
Turning off 2FA
- Log into your Broker account.
- In the top right-hand side of the screen, select your name and then Profile in the dropdown menu.
- Add a checkmark to the 'Two Factor Authentication' box.
- Review this pop-up message and select ‘Yes’.
- The next time you log in, a 6-digit verification code will be sent to the primary email address on your account. You will be prompted to enter this code to log in.