FormFire’s Employee Portal includes an interactive Employee Landing Page. This landing page indicates what's going on with your account. You'll see that your company's access in FormFire will be either Open, Pending or Closed.
Select any of the links below to learn more about each type:
Open
FormFire is currently Open means that your company is currently either shopping for benefit coverage or your company is ready for you to enroll in coverage.
You’ll see the following information:
- How many days FormFire will be open
- Information noting if your company is shopping for benefits or ready for you to enroll
- Completion deadline date
- Date your actual coverage begins
This screen also shows if you need to start, need to finish or if you’ve already completed adding your information. Click the green button and you’ll be able to enter in your information. This button will be different, depending if your company is shopping or enrolling in benefits.
If your company is shopping for benefits, you'll see these buttons:
- Start
- Finish
- Change
If your company is enrolling in benefits, you'll see these buttons:
- Select Benefits
- Finish Request
- Change Benefits
Once in your account, follow the steps outlined in How to navigate the Employee Portal
Pending
Your information entered is Pending means that your information is being reviewed and processed. You’ll have the ability to view your Information Summary as well as your Benefit Documents, but not your account during this time.
You’ll be able to access your account on the date that your actual coverage begins. This date will be listed on the landing page.
Closed
FormFire is currently Closed means that your company has already completed either shopping for benefits or its open enrollment period. If you're accessing your account during this time, you either need to make a change or you’re a new hire to your company.
If you’re new to your company, select the green Enroll Now button and you’ll be able to enter in your information.
If you need to make a non-coverage change, such as updating your address or basic personal information, click the green Update Info button under Non-Coverage Changes. This will allow you access to your account to make the necessary changes.
If you need to make a benefit coverage change for yourself or a dependent, select a reason from the Reason for making a change drop-down menu:
- Had a baby
- Adopted a child
- Granted custody / Guardianship
- Got married
- Got divorced
- Dependent death
- Loss / Gain of coverage
Once you've selected your option from the drop-down menu, select the Request Benefit Change button to enter your account. Then, you’ll be able to update your information. You can follow the steps outlined in How to navigate the Employee Portal.
Regardless of the reason you need to access your account outside of your company’s enrollment period, you MUST sign for your changes to be complete.