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How to create an account in FormFire
New to FormFire? It's easy to get started. All you need is an Employer Code and a few minutes. Watch the video below or scroll down for the step by step written instructions and...
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How to recover your username in FormFire
Recovering your username has never been easier! Please follow the steps outlined below to recover your username online.There are 2 ways to recover your username:Contact your com...
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How to reset your password in FormFire
Resetting your password has never been easier! Please follow the steps outlined below to reset your password online.There are 2 ways to reset your password:Contact your company'...
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How to manage your account recovery methods in FormFire
In FormFire, we require all accounts to have a recovery phone or email on the record in case you lose access to your account’s registered email. This ensures that you always hav...
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Employees: Quick Answers
Here are some commonly asked questions from Employees that are using FormFire we've bundled up to help you find answers, fast.Why do you need my social security number? How do I...
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What do I do if my Social Security Number is in use?
If you attempt to create a new FormFire account, but have created one in the past, you'll see a message stating that says your Social Security Number is already in use.Because y...
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How to navigate the Account Settings page in FormFire
FormFire provides all Employees an Account Settings page. This page allows you to customize anything from Notifications to 2-Step Authentication.Log into your account and select...
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How to move yourself to a new Employer
If you've filled out FormFire in the past with a previous Employer, you don't need to create a brand-new account with your new Employer, simply perform an Employee Transfer. You...
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How to use the Condition Selector
FormFire's Condition Selector makes it easy to add your entire family's medical history faster!NOTE: Video does not contain audio! To start, you'll need to enter your account. S...
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How to navigate the Employee Portal
You've created an account - what's next? When you log into formfire.com/interview you'll be able to fill out your insurance information online. Let's take look in more detail.NO...
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Understanding the Employee Landing Page
FormFire’s Employee Portal includes an interactive Employee Landing Page. This landing page indicates what's going on with your account. You'll see that your company's access in...
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What does it mean when FormFire is closed?
FormFire is currently Closed means that your company has already completed either shopping for benefits or its open enrollment period.If you're accessing your account during thi...
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How to waive coverage
In your FormFire account, you can accept or waive the coverage(s) your company offers you. This article will show you how to waive coverage.NOTE: Video does not contain audio! F...
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Overview of how to enter a condition (Video)
Here's an example of how to enter a condition in your FormFire account:NOTE: Video does not contain audio! If you have any questions regarding your benefits, please contact you...
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Adding your medication name
If a medication was added that was not in the provided drop-down menu of common selections, it should be provided by entering the name in the Medication Name & Dosage field.To a...
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How to enter in an Other Coverage
Your FormFire account allows you to enter in your current and any past benefits insurance coverage in Other Coverages.NOTE: Video does not contain audio! On the Other Coverages...
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How to select a plan (Employee view)
When you log back into your FormFire account, you'll see that your Employee Landing page will indicate that it's time for you to make your benefit plan selections.You'll also se...
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How to select a Life plan in FormFire
When you log back into your FormFire account, you'll see that your Employee Landing page will indicate that it's time for you to make your benefit plan selections.You'll also se...
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How to answer error check questions
Before you sign, FormFire will review your account and run an Error Check to make sure that there are no errors or missing pieces of information. This article will show you how ...
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What is the Review Documents page?
The Review Documents page allows you to view your information mapped onto an actual Insurance application. The applications that appear on this page were assigned to you by your...
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How do I sign my form?
When you've reviewed all your forms in FormFire, the next step is to sign your name.NOTE: Video does not contain audio! The signature page can be reached by going to the Review...
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FormFire in Spanish - FormFire en Español
FormFire offers a Spanish version of the Employee Interview. The images below outline how to convert the interview from English to Spanish.FormFire ofrece una versión en español...
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What if my dependent doesn’t have a Social Security Number?
In order to comply with Carrier requirements, you’ll be required to enter in your Social Security Number when creating your FormFire account.NOTE: If you don’t have a Social Sec...
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Who should I include as a family member in my account?
A family member includes a:SpouseDomestic partnerChildor someone who may be covered under your benefitsA family member doesn’t include a(n):ParentSiblingAuntUncleCousinGrandpare...
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Can I fill out an account for someone else?
If an Employee (or account holder) needs assistance in person, HR Managers or Insurance Brokers can help.Spouses, domestic partners, children, parents, or a family friend of the...
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Can someone fill out my account for me?
If you give consent to one of the following individuals, they can assist you in completing your account online:A spouseA domestic partnerA childA parentA family friendYour compa...
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Employee notification triggered for adding child age 26 or older
FormFire will notify Employees when they attempt to add a new dependent as a child whose Date of Birth was over 26 years ago in their accounts. This message only appears when a...